Enterprise Support.
Without the Wait.
Fast, secure and reliable remote IT support for South African businesses. We connect, diagnose and resolve so you can stay focused on what matters.
and secure access.
15 minutes.
solve problems first time.
If your PC has it, we can fix it.
Slow PC or Startup Issues
Diagnosing and clearing startup bloat, background processes, and performance bottlenecks.
Email Setup on New Devices
Configuring Outlook, webmail, or mobile apps with your custom business email account.
Virus and Malware Removal
Scanning, identifying, and removing malicious software causing popups, slowdowns, or data risk.
Printer and Network Connectivity
Resolving printer drivers, shared network printers, and Wi-Fi or LAN connectivity problems.
Software Installation and Updates
Installing, updating, or troubleshooting software and Windows/macOS updates that fail or hang.
Password Resets and Account Recovery
Recovering access to Windows accounts, Microsoft 365, Google Workspace, and other platforms.
Up and running in minutes.
Choose Your Plan
Pick the session type that fits your needs from the pricing section below.
Fill In the Form
Tell us your name, contact details, device type, and describe the issue briefly.
Pay Securely
Complete payment via PayFast using card, instant EFT, or SnapScan. Flat rate, no hidden fees.
We Connect and Fix It
We send your AnyDesk link within 2 hours. You share your session code and watch us work live.
Your security is protected throughout every session
Aura Secure Connect uses TLS 1.2 end-to-end encryption. You see everything we do on screen in real time and can terminate the connection instantly by closing the app. Powered by industry-standard remote access technology trusted by over 500 million devices worldwide.
Download Aura Secure Connect
A lightweight tool with no installation, no account, and no technical setup. Run it, share your code with us, and we connect. Close it any time to end the session immediately.
Aura Secure Connect is powered by AnyDesk, an industry-standard remote access technology trusted by over 500 million devices worldwide. No data is stored after your session ends.
Flat rates. No surprises.
You always know what you pay before we start.
Ad-Hoc Session
One issue, fixed in a single remote session. Pay once, no strings attached.
Up to 1 hour per session
- Single issue resolved
- Secure AnyDesk connection
- Session summary emailed
- Pay via EFT or PayFast
Support Plan
Ongoing peace of mind for businesses that need regular IT assistance.
No lock-in contract
- 2 remote sessions per month
- Priority response within 4 hours
- WhatsApp and email support
- Monthly PC health report
- Cancel anytime, 30 days notice
Team Support Bundle
For small teams that need reliable IT support across multiple staff members.
Up to 5 users covered
- 5 remote sessions per month
- Priority 2-hour response
- Covers up to 5 staff devices
- Dedicated support contact
Tell us what's wrong.
We will confirm your booking within 2 business hours and send you the AnyDesk download link.